SECTION 1. DEFINITIONS AND GENERAL OVERVIEW
Herein the following definitions are used:
“Company” or “We” or “Our” or “Us” – means CRALICE LTD a Cyprus limited liability company (registered in Cyprus commercial register under no. C455691) with its office at Dositheou 7, 1071 Nicosia, Cyprus.
“Key” – means a virtual tool that can be purchased by the User in order to open Loot-Box and to obtain a Skin.
“Loot-box” – means a digital box in video games containing random digital objects which may be used in the game.
“Parties” – means together Company and User.
“Services” – means services provided by the Company through the Website.
“Skin” – means content of Loot-box received by User as a surprise.
“Steam” – means a digital distribution and digital rights management platform, multiplayer game system and a social network created by Valve Corporation in 2003.
“Website” or “CasePlanet” – means online website through which Services are provided (https://caseplanet.com).
“You” or “User” – means a user of Website over the age of 18.
What is CasePlanet?
CasePlanet is an online platform for Steam users. The Website allows its Users to open Loot-boxes containing random in-game items (so-called “Skins”) especially for the game called Counter-Strike 2. In order to register on CasePlanet, User has to have a valid Steam account as the Website allows to log-in only via active Steam account.
The Skins are used to modify the appearance of in-game items and do not provide any in-game advantage for the Users (owners). To open Loot-box and use new Skins, the User shall buy a virtual Key, which may be used only in CasePlanet.
It should be noted that it is not possible to exchange Keys for any real money, nor to trade obtained Skins for any real money.
There is no risk involved concerning opening of Loot-boxes, a User receives various type of Skin every time when he uses the purchased Key.
Keys, Skins and Loot-box does not constitute an electronic currency or any other tangible or intangible assets.
SECTION 2. GENERAL PROVISIONS AND ELIGIBILITY
By using, accessing or purchasing from Website which is owned and operated by the Company, You acknowledge that You have read, understood, and agree to the following Terms of Service ("Terms" or "Agreement").
Terms with any accompanying documents (such as Privacy Policy) constitute a legally binding agreement between You and the Company.
If, at any time, You do not agree to these Terms, please do not use this Website.
We reserve the right to revise this Terms at any time by updating it. In case of any material change to these Terms, You agree that such modified Agreement is effective fourteen (14) days after Our notice to You, except for changes that relate to new features or for legal reasons, which will become effective immediately. If You decide to use the Services after Our notice concerning update of Terms, it is considered to accept the update that was made.
As a condition to use Website, You hereby represent and warrant that:
- under the applicable law of country of Your residence You are of a legal age (and at least 18 years old) and that You have full legal capacity to enter into binding legal agreements
- You will not use the Website for any illegal activity
- You are not involved in any illegal activity
- You solely control Your credentials (such as: e-mail address, password and any other information provided for the purpose of using the Website) and do not act on behalf of any third party
If you are under the age of 18, or you have otherwise limited legal capacity under jurisdiction of your domicile, please ask your parents or your legal guardian to read and accept the Terms on your behalf before proceeding further with using CasePlanet unless you are not obliged to do so in accordance with your local jurisdiction.
User may not use CasePlanet if he is an citizen or resident or gain access to the Website from any of the following territories:
- The Bolivarian Republic of Venezuela
- The British Overseas Territory of the British Virgin Islands
- The Democratic People’s Republic of Korea
- The Islamic Republic of Iran
- The Republic of Cuba
- The Republic of Cyprus
- The Russian Federation
- The Syrian Arab Republic
- The temporarily occupied territories of Ukraine
- The State of Israel
We shall not provide You Services or may withdraw to do so in case if We gain any knowledge that You are or could have been involved in any illegal activity. In particular we do not provide Services to persons listed on any sanction’s lists, including the lists enforced by the Government of the United States of America and/or Government of any member state of the European Union.
We reserve the right, in Our sole discretion and without notice to You, to revise the services available on the Website and to change, suspend or discontinue any aspect of Our Website and we will not be liable to You or to any third party for doing so. We may also impose rules for and limits on use of the Website or restrict Your access to part, or all, of the Website without notice nor any penalty.
We reserve the right, that We may terminate use of the Website or freeze any transactions on the Website at any time in case User made a violation related to these Terms, at Our sole discretion without any prior notice and without any liability or further obligations to User.
We reserve the right to temporarily suspend or terminate the provision of some functionalities of the Website due to the implementation of enhancements, maintenance or review. We are not obliged to notify You in advance about any scheduled limitations of availability of the Website.
CasePlanet may be subject to temporary failure or interruption. We are constantly trying to improve Our infrastructure, but such risk may materialize at any time. To the highest extent as permitted by law we shall not be responsible for any loss or damage resulting from such failures.
You are solely responsible for use of this Website by anyone using Your password and identification originally assigned to You whether or not such access to and use of this Website is actually authorized by You, including without limitation, all communications and transmissions and all obligations (including without limitation financial obligations) incurred through such access or use.
SECTION 3. USING CASEPLANET
In order to use CasePlanet User must sign-in through a Steam account. By signing-in You hereby authorize Us to access and use certain Steam account information, including, but not limited to Your public Steam profile. The personal data collection and processing is subject to Our Privacy Policy being integral part of these Terms.
After logging-in with Your Steam account, Your individual CasePlanet account (“Account”) will be created automatically and You will be assigned with Your personal CasePlanet ID to be identified with Our platform for the purposes of Services. The User may have only one account correlated with Our Website. You are solely responsible for managing Your login credentials.
Obtaining Keys in CasePlanet is available only by purchasing them. We may use various payment methods in order to facilitate payments for Keys. The respective payment provider is responsible for facilitating payments conducted on the Website and providing You payment-related customer support. Company is not responsible for any delays in payment and/or actions of the respective payment service provider. The terms and conditions between the payment method and the Users who utilize the payment services are governed by separate agreements and are not subject to these Terms.
By performing transactions on CasePlanet You acknowledge and confirm that You are the owner or an authorized user of all payment accounts, bank cards or any other payment methods You use to make any payments.
All purchases made on Website are non-refundable, you may not buyback funds which have been paid. We do not issue refunds for Keys once the order is confirmed and the product is sent.
The User is solely responsible for the payment of any fees, taxes or other costs, associated with the conduction of transaction via payment method or the applicable duties and taxes imposed by Your local authorities. The respective charged amounts shall be indicated on the respective payment page of the relevant payment method. The list of available payment methods is solely defined by Company and indicated on the Website and may change without any prior notice.
SECTION 4. KEYS
Keys which User may purchase to open a Loot-box, may not be used elsewhere or be a subject of exchange for any real money or currency and do not constitute any tangible or intangible asset.
For your convenience only, Keys are issued in the prearranged units which are shown on our platform as equivalent to the units of the fiduciary currency, typically USD or EUR. Unless provided otherwise, 1 prearranged unit of our Keys is represented on our platform as 1 unit of the fiduciary currency involved, typically 1 USD or EUR. For avoidance of doubt, 1 prearranged unit of our Keys might not be exchanged for 1 USD or EUR or its equivalent in any other fiduciary currency or cryptocurrency. The amount of prearranged units of Keys acquired by You will constitute the balance of your Account open on the Website presented as corresponding units of fiduciary currency (“Balance”).
To access Balance You may be asked to provide registration details, including without limitation a payment method, a related billing address and all necessary KYC information about the User. Balance does not constitute a personal property and has no value. Balance is non-transferable to another service or person and does not accrue interest.
SECTION 5. PROHIBITIONS AND RESTRICTIONS
Company hereby strictly prohibits following actions:
- using of Website nor any Services provided by it for any other purposes than the personal entertainment of the User;
- enabling, without parent or legal guardian consent, in any way, to use of the website to minors under 18 years of age;
- using of Website nor any Services provided by it in order to perform any illegal activity;
- using automatic scripts in order to benefit from the Website;
- providing access to Your account to any third parties;
- using of multiple accounts in order to circumvent restrictions imposed on User pursuant to this Agreement;
- while communicating with other Users willfully representing themselves as an employee of the Company;
- using offensive words and hate speech while communicating with other Users of the Website;
- distributing spam, advertising nor any false or misleading information;
- copying, reproduction and distributing any components of the Website.
SECTION 6. THIRD PARTY CONTENT
CasePlanet may contain links to third-party websites or services that are not owned nor controlled by the Company.
Company is not responsible for the content of such links. These links are not in any way monitored or controlled by the Company.
We shall not be held liable and/or responsible for the content of such third-party websites and We accept no liability for any loss or damages occurring as a result of or relating to the use of these websites.
If You access these third-party websites You do it at your own risk.
SECTION 7. NO WARRANTIES
Services provided via Website are provided on “AS IS” basis, without any warranties, conditions, undertakings or representations, express or implied, statutory or otherwise. Company hereby excludes all implied terms, representations, conditions and warranties (including any of merchantability, merchantable quality, satisfactory quality and fitness for any particular purpose). Company does not warrant that: (i) the Website and Services will meet Your requirements; (ii) the Website and Services will not infringe any third party’s intellectual property rights; (iii) the operation of the Website and Services will be error-free or uninterrupted; (iv) any defects in the Website and Services will be corrected; or (v) the Website or the servers are virus-free.
We hereby disclaim any warranties, both express and implied, in particular We do not warrant that the Website will be permanently available or that any information that appears on it are true, complete or non-misleading.
SECTION 8. RISK
Prior to using CasePlanet it is important that You understand the risks associated with Keys, Skins, Loot-boxes provided through the Website. Trading via CasePlanet involves various risks and You hereby declare that you are aware and familiar with all risks related to Services.
You are aware that such a list is not exhaustive and is not intended to be exhaustive. In our belief it refers to most common risks associated with Keys and Loot-boxes and some of them may apply to a high extent and some to lesser extent. User takes sole responsibility for materialization of any such or similar risk and cannot make any claims against the Company. If you don't have knowledge about risk you should reconsider if you are willing to use our Services.
Framework risk - Skins might be used only within Steam platform, therefore they may become useless and have no value if or when Steam ceases to accept these Skins or if market demand for Steam-operated services, such as video games, decreases;
Fluctuation risk – Skins rapidly and in short period may lose significant value, in particular Skins and Loot-boxes are not backed up by any fiduciary currency, cryptocurrency, precious metals, commodities or any other tangible or intangible asset, therefore they actual market value is null and empty;
Data transmission and infrastructure risk - use of CasePlanet and access to the Website via Internet might be affected by, but not limited to, the failure of hardware, software, and connections. Such failures may cause disruptions, errors, distortions or delays you may experience when using CasePlanet;
SECTION 9. INTELLECTUAL PROPERTY RIGHTS
CasePlanet logo and any CasePlanet product, logos or slogans and/or any other intellectual property that may appear on the Website are trademarks of Company and/or Our affiliates and may not be copied, imitated or used, in whole or in part, without Our prior written consent.
In addition, any features of CasePlanet and its content, designs, downloadable documents, digital conversions including, without limitation, all page headers, custom graphics, button icons and scripts, constitute the intellectual property of Company and may not be copied, imitated or used, in whole or in part, without Our prior written permission.
We grant You a limited, nonexclusive and non-sublicensable license to access and use Our intellectual property solely for Your personal use. The license granted does not permit You to sale, to distribute, to copy or to create derivatives of Our intellectual properties. The license shall be terminated as of the date of termination of this Agreement between You and Company.
Any trademarks, logos, skins, artworks and other objects of intellectual property (either registered or unregistered), presented on CasePlanet, belong to their respective owners, and there are no implied licenses to use them, unless otherwise stipulated by the owner in writing. Any unauthorized use is an infringement sanctioned by the applicable legislative framework.
SECTION 10. CLAIMS AND DISPUTES
Any dispute, or claim arising out of or relating to these Terms, including the existence, validity, interpretation, performance, breach or termination thereof or any dispute regarding non-contractual obligations arising out of or relating to it shall be exclusively referred to and finally resolved by arbitration administered by the BVI International Arbitration Centre (BVIIAC) under the UNCITRAL Arbitration Rules in force when the Notice of Arbitration is submitted, as modified by the IAC Procedures for the Administration of Arbitration under the UNCITRAL Arbitration Rules. The law of this arbitration clause shall be the law of the Republic of Cyprus. The place of arbitration shall be Road Town, Tortola, British Virgin Islands. The number of arbitrators shall be three. The arbitration proceedings shall be conducted in English.
Prior to the commencement of arbitration, the parties shall take reasonable efforts to resolve dispute, controversy, difference or claim amicably for one month from the date of the notification of the dispute.
SECTION 11. REFUNDS
By making a purchase on CasePlanet You hereby declare that you have read, understood, and agree with this clause (“Refund Policy”).
Our products (Loot-boxes and Skins) are qualified as virtual digital content (virtual items) which is exempt from the general withdrawal right due to their specifics upon the consumer’s prior express consent.
BY AGREEING TO THIS REFUND POLICY AND MAKING A PURCHASE ON CASEPLANET YOU HEREBY CONSENT TO THE LOSS OF YOUR RIGHT OF WITHDRAWAL AND WAIVE ANY RIGHTS IN CONNECTION THERETO.
You may request for a refund only if the purchased Keys were not received.
Please note, that:
We start processing Your purchase after your payment has been approved. Usually it takes seconds to confirm a payment but may take up to a few days depending on your payment method. User may check the status of payment on their CasePlanet account.
If you have not received the ordered product for any reason please contact CasePlanet refunds team to this e-mail address: [email protected] Once we confirm the non-delivery we will proceed with the refund.
If the purchase was not made by you and your payment credentials were used fraudulently, please contact the CasePlanet refunds team as soon as possible. We will investigate such cases and if the money is still in our system we will proceed with the refund, otherwise, the refund will not be possible.
By default, purchases will be refunded to the payment method used to make the purchase, in the currency of the purchase, with deduction of the payment processor's fee. Depending on your payment method a refund may take up to 30 days. In the event that Your payment method does not support refunds, we will credit the amount of the refund to your Balance.
We will take all reasonable efforts to solve your request in a good faith and in accordance with the legislation of your country.
SECTION 12. MISCELLANEOUS
Assignment
Company may at its sole discretion assign any of its rights and/or delegate its duties to any third party at any time.
User may not assign its rights and/or delegate their duties to any third party, without the previous written consent of the Company. Any Assignment or delegation without the previous written consent shall be null and void.
Applicable Law
All questions concerning the construction, validity, enforcement and interpretation of this Agreement shall be governed in accordance with the laws of Cyprus.
To resolve any dispute, between Company and any Users arising in relation to this Terms the Parties agree first to negotiate in good faith for a period of not less than 30 (thirty) days following written notification of such claim to the other Party. If the negotiations do not resolve the dispute, controversy or claim to the reasonable satisfaction of all Parties during such period, then the Parties irrevocably and unconditionally submit the respective claim to the binding arbitration with the Rules of Arbitration of International Chamber of Commerce.
Communication
Any communication concerning this Terms should be conducted only via Your email and through the Company’s contact mentioned on the Website.
English is the only language of communication between the Parties.
Severability
If any provision of this Agreement is or becomes illegal, invalid or unenforceable in any jurisdiction, that shall not affect the validity or enforceability in that jurisdiction of any other provision hereof or the validity or enforceability in other jurisdictions of that or any other provision hereof.
Acceptance
By using CasePlanet, You hereby confirm that You have fully read, understood and accept these Terms.
In case You do not agree with these Terms or any part thereof, you are not permitted to use Website.